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Accessibility

Accessibility Statement

We are committed to ensuring our website is accessible to everyone, including people with disabilities.

Last updated: January 28, 2025

Our Commitment to Accessibility

ViewPoint Dual Recovery is committed to ensuring digital accessibility for people of all abilities. We believe that everyone deserves equal access to information about mental health and addiction treatment, and we are continually improving the user experience for everyone.

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

WCAG 2.1 AA Conformance

We aim to meet the success criteria outlined in WCAG 2.1 Level AA. This includes ensuring that our website:

  • Perceivable: Information and user interface components are presented in ways that all users can perceive, including those using assistive technologies.
  • Operable: User interface components and navigation are operable by all users, including those who rely on keyboards or other input devices.
  • Understandable: Information and operation of the user interface is understandable to all users.
  • Robust: Content is robust enough to be interpreted reliably by a wide variety of user agents, including assistive technologies.

Accessibility Features

We have implemented the following accessibility features on our website:

Navigation and Structure

  • Skip navigation links to allow users to bypass repetitive content
  • Consistent and predictable navigation throughout the site
  • Proper heading hierarchy for clear document structure
  • ARIA landmarks to identify page regions
  • Breadcrumb navigation where appropriate

Visual Design

  • Sufficient color contrast ratios between text and backgrounds (minimum 4.5:1 for normal text)
  • Text can be resized up to 200% without loss of content or functionality
  • Information is not conveyed by color alone
  • Clear focus indicators for keyboard navigation
  • Responsive design that works across different screen sizes and orientations

Content and Media

  • Descriptive alt text for all meaningful images
  • Captions and transcripts for video content where available
  • Clear and simple language
  • Descriptive link text that makes sense out of context
  • Form labels and instructions that are clearly associated with their inputs

Interactive Elements

  • All functionality is accessible via keyboard
  • No keyboard traps
  • Form error messages are clearly identified and described
  • Sufficient time to read and use content
  • No content that flashes more than three times per second

Compatibility with Assistive Technologies

Our website is designed to be compatible with the following assistive technologies:

  • Screen readers (including JAWS, NVDA, and VoiceOver)
  • Screen magnification software
  • Speech recognition software
  • Keyboard-only navigation
  • Browser accessibility features and extensions

Facility Accommodations

In addition to our digital accessibility efforts, our Prescott, Arizona facility offers the following accommodations for individuals with disabilities:

  • ADA-compliant parking and building access
  • Wheelchair-accessible common areas and treatment spaces
  • Accessible restroom facilities
  • Assistance with documentation and forms upon request
  • Alternative formats for printed materials available upon request
  • Sign language interpreter services arranged with advance notice

Please contact us in advance of your visit to discuss any specific accommodations you may need. We are committed to working with you to ensure you can fully participate in our treatment programs.

Ongoing Accessibility Efforts

We are committed to continuous improvement of our website's accessibility. Our ongoing efforts include:

  • Regular accessibility audits using automated tools and manual testing
  • User testing with individuals who use assistive technologies
  • Staff training on accessibility best practices
  • Incorporating accessibility considerations into our development process
  • Staying current with evolving accessibility standards and guidelines

Known Limitations

While we strive for full accessibility, some content may have limitations:

  • Some older PDF documents may not be fully accessible. We are working to remediate these files.
  • Third-party content or applications embedded in our site may not meet our accessibility standards.
  • Some interactive features may have limited screen reader support.

If you encounter any of these limitations or other accessibility barriers, please contact us for assistance in accessing the information you need.

Feedback and Assistance

We welcome your feedback on the accessibility of our website. If you encounter accessibility barriers, have difficulty accessing any content, or have suggestions for improvement, please let us know. We take all feedback seriously and will work to address any issues promptly.

Contact Us About Accessibility

If you need assistance, encounter an accessibility issue, or would like to request accommodations, please contact us using any of the following methods:

ViewPoint Dual Recovery

702 W Hillside Ave

Prescott, Arizona 86301

Phone: (928) 323-8104

Email: accessibility@viewpointdualrecovery.com

When contacting us about an accessibility issue, please provide:

  • The URL (web address) of the page where you encountered the issue
  • A description of the problem
  • The assistive technology you are using (if applicable)
  • Your preferred method of contact

We aim to respond to accessibility feedback within 2 business days and to resolve reported issues as quickly as possible. If you need immediate assistance accessing information on our website, please call us directly at (928) 323-8104, and a team member will be happy to assist you.

Call Now — (928) 910-8853